Date of Update: 23.09.2019
Services offered on this website are provided by Telpa Telekomünikasyon Tic. A.Ş. (hereinafter referred to as “GENERAL MOBILE”), and the rightful owner of this website is GENERAL MOBILE which holds all manner of authority with respect to the use and ownership of the website.
By entering this website or using any information available on this website, you are deemed to have agreed to the following terms and conditions:
Telpa Telekomünikasyon Tic. A.Ş. cannot be held responsible for any direct or indirect damage that may arise from any breach of the contract, wrongful doing or any other reasons due to your entry into this website or use of the website or the information, data and programs etc. available on the website.
This website may involve links or references to other websites that are not under the control of GENERAL MOBILE. GENERAL MOBILE cannot be held responsible for the content of such websites or for other links they may include.
GENERAL MOBILE is the owner or the license holder of the general look and design of this website and for all the materials including all manner of information available on the website, as well as all images; the GENERAL MOBILE brand; the domain names of www.telpa.com and www.generalmobile.com; logos; icons; demonstratives; technical data in written, electronic, graphic or machine-readable format; computer software; and the sales system, business method and business model employed (“Materials”), and it is also the owner or the license holder for the intellectual and industrial property rights regarding the above, and all these Materials are legally protection. None of the Materials, including the relevant codes and software programs, covered by the website can be changed, copied, reproduced, translated into another language, republished, downloaded to another computer, mailed, transmitted, presented or distributed without prior consent or provision of a reference. The website cannot be used on any other website in whole or in part without permission. Any such use without permission shall result in legal and penal action. GENERAL MOBILE recommends its users and/or members visit the legal warning page whenever they enter the website. All other rights of GENERAL MOBILE not stated hereunder explicitly are reserved.
Telpa Telekomünikasyon Tic. A.Ş. (hereinafter referred to as “GENERAL MOBILE”) applies various security measures on this website, not only to provide its users with a better shopping experience, but also to ensure that the experience is secure for them. Your credit card details on www.telpa.com will only be used during the order process and shall not be retained in the database.
An SSL Certificate is used to ensure that your details are sent to www.generalmobile.com and to ensure the security of the information sent with 128 bit encryption.
This Membership Agreement (“Agreement”) has been executed between Telpa Telekomünikasyon Tic. A.Ş. being the owner of the www.generalmobile.com website and situated at the address of Profilo AVM Beşinci Yıl Sokak No:1/D 34394 Mecidiyeköy/Şişli/Istanbul ( “GENERAL MOBILE” ) and the website user who accepted the terms available on the www.generalmobile.com website (“Member”), in order to set out the conditions for the Member to benefit from the Services offered by GENERAL MOBILE.
GENERAL MOBILE and the Member shall be individually referred to as the “Party”, and collectively referred to as the “Parties” in this Membership Agreement.
Buyer: Refers to real and/or legal persons who buy products and/or services from the Website.
Profile Page : Refers to the Member-specific page which is accessible only with the username and password identified by the relevant Member and on which the Member may perform the necessary actions for use of this Website and receive the Services included in this Website and enter their personal information, as well as the information requested from them with regards to the website.
Services: Refers to the services provided by GENERAL MOBILE to enable Members to perform their actions and transactions as defined in this Membership Agreement.
Content: Refers to all visual, literary and audio content including any information, files, pictures, programs, numbers, prices, etc. published or accessible on the Website and/or any website.
Website: Refers to the website which can be accessed on the internet and where various services and content are offered within the framework set by GENERAL MOBILE.
Membership Agreement for the Website: Refers to this agreement that is executed online between GENERAL MOBILE and real and/or legal persons who will benefit from the commercial and personal services that are provided through the Website.
Personal Data: Refers to information such as the identity of the Member, their address, telephone number, IP address, the sections of the Website that they visit, as well as the domain type, browser type, date and time of their visits, etc.
User: Refers to the person who visits the website of GENERAL MOBILE.
Member: Refers to the real and legal person who wants to benefit from GENERAL MOBILE by purchasing products and whose membership is approved and accepted by GENERAL MOBILE after they completion of the membership form that they select. They shall briefly be referred to as “Members” in this agreement. Individuals who turned 18 can become a member by fully completing the relevant membership form on the Website using their real identity information. As for companies and other organizations which would like to become members, their legal representatives being at least 18-year-old can make them Members by fully completing the relevant membership form on the Website using their corporate information and authority to act on behalf of their organizations. The “Member Name” is unique to the member, and two different Members cannot have the same “Member Name”.
4.1. GENERAL MOBILE pays attention to ensuring the security of the data shared by Members through the Website to benefit from the Services offered on the Website, and to protect the same data in accordance with the legal legislation.
4.2. In this context, GENERAL MOBILE collects, uses, transfers and otherwise processes personal data provided by the Member, in accordance with the Clarification Text and Policy for the Protection and Processing of Personal Data available at https://www.generalmobile.com/tr/Cms/Kvkk. Such texts form an integral part of this Membership Agreement.
4.3. The Member agrees and declares that their personal data including their Name, Surname, ID Number, Telephone Number, E-mail Address and User Address can be processed by Telpa Telekomünikasyon Tic. A.Ş. (“TELPA”) in the capacity of data controller or by data processors authorized by TELPA, provided that TELPA ensures that such data processors take all necessary security measures, for the purpose of fulfilling the contractual rights and liabilities of the parties; providing the products, services and opportunities that are offered by GENERAL MOBILE to the Member and/or developing or improving such products and services; carrying out any electronic communication, profiling and statistical study intended for targeted advertising, sales, marketing, surveys, etc. through the oral or written collection of such data in physical-material or electronic environment by the sales and marketing departments of TELPA or its authorized data processors in line with the general principles stated in Article 4 of the Law No. 6698 on Protection of Personal Data (“KVK Law”), and particularly, the principle of storing data for the period required by the legislation or for a period that is required for the processing purposes of the data; and the Member further agrees and declares that they have been informed by TELPA on the above-mentioned issues and that they give their explicit consent under the KVK Law. The Member agrees and declares that their personal data can be transferred to TELPA group companies and/or the business partners (You can access our current list of group companies and business partners at [http://www.telpa.com/hakkimizda/kisisel-verilerin-korunmasi/] of TELPA, provided that such transfers are only for the above-mentioned purposes, and they explicitly consent to this. However, the Member also agrees and declares that they have been informed about their rights to find out whether their personal data is processed or not;and if so, request information about it; find out the processing purposes for their personal data and whether they are used for their intended purposes; know the domestic or foreign third parties to whom their personal data may be transferred; request a correction if their personal data has been processed incompletely or inaccurately; request the deletion or disposal of their personal data if the reasons for processing such data are no longer applicable; request that such requests from them for correction and deletion are notified to the third parties to whom their personal data has been transferred; object to the emergence of an unfavorable outcome for them through an exclusive analysis of the processed data by automated systems; and request to be compensated for damages if they incur any damages due to the unlawful processing of their personal data, by contacting TELPA and filling in the form at http://assets.generalmobile.com/download/ KVK_Telekom_Politika.pdf, as per Article 11 of the KVK Law and the relevant legislation, and the Member further agrees and declares that they give their explicit consent under the KVK Law. The Member agrees and declares that the personal data they share during this application is accurate and up-to-date.
Any intellectual property rights of the “GENERAL MOBILE” brand and logo; the mobile applications developed by GENERAL MOBILE; the design, software and domain name of the Website; and any brand, design, logo, commercial presentation, slogan and all other content created by GENERAL MOBILE in relation to them are owned by GENERAL MOBILE. The Member cannot use, share, distribute, display, reproduce or perform any work derived from the intellectual property rights owned by GENERAL MOBILE or its affiliated companies without their written consent. The Member cannot fully or partially use the Website in any other environment without the written consent of GENERAL MOBILE. If the Member acts in a manner that infringes the intellectual property rights of third parties or GENERAL MOBILE, the Member shall be liable to compensate GENERAL MOBILE and/or such third party for any direct and indirect damages and expenses that they incur.
If riots, embargoes, state interventions, rebellions, occupations, wars, mobilizations, and any employee-employer dispute including strikes, lockouts, labor actions or boycotts, as well as cyber attacks, communication problems, infrastructure and internet failures, works related to system improvements or upgrades and malfunctions that may occur due to any of these, power failures, fires, explosions, storms, floods, earthquakes, migrations, epidemics or other natural disasters, or other incidents that are beyond the control of GENERAL MOBILE, and do not occur due to any fault on the part of GENERAL MOBILE, and are not reasonably foreseeable (“Force Majeure”) in preventing or delaying GENERAL MOBILE’s performance of its obligations under this Membership Agreement, then GENERAL MOBILE shall not be liable for any of its obligations that are prevented or delayed as a result of Force Majeure, and such conditions cannot be considered a violation of this Membership Agreement.
8.1. The Governing Law and Resolution of Disputes: This Membership Agreement shall be exclusively governed by the laws of the Republic of Turkey. Any dispute arising out of or related to this Membership Agreement shall be under the exclusive jurisdiction of the Istanbul (Çağlayan) Courts and Enforcement Offices.
8.2. Notifications: The Member is obliged to keep up to date their current address, email address, telephone number, etc. and any other information that they notified to GENERAL MOBILE. GENERAL MOBILE shall not be liable if the Member cannot be contacted due to changes in such information.
8.3. The Integrity and Severability of the Membership Agreement: This Membership Agreement constitutes the entire agreement between the Parties on this subject matter. In the event that any provision of this Membership Agreement is ruled to be completely or partially invalid, unenforceable or unreasonable by any competent court, arbitration committee or administrative authority, this Membership Agreement shall be deemed to be severable to the extent of such invalidity, unenforceability and unreasonableness, and all other provisions shall remain in full force and effect.
The MEMBER consents to the sending of SMSs, texts, emails or commercial electronic messages with content including payment reminders, administrative and legal proceedings, campaigns, advertisements, promotions, notifications, etc. by GENERAL MOBILE to the telephone numbers, email addresses and/or physical addresses that they have provided. If the MEMBER does not wish to continue to receive SMSs and/or emails in this way, they are required to notify GENERAL MOBILE of their request to discontinue such messages.
This Membership Agreement, which consists of 9 (nine) articles, comes into force as of the time of its approval by electronic approval, with each of its provisions having been read and fully understood by the Member.