First of all, we would like to point out that; as General Mobile, we guarantee that your personal data will be protected in compliance with applicable legislation, and that we will ensure that your data is safe and that we will do our best in this regard. Accordingly, we undertake that we will provide all reasonable grounds for the collection of any information collected by our team under strict security and confidentiality measures, subject to the following personal data collection guidelines.
This Policy explains how your personal data is handled by General Mobile and the importance attached by General Mobile to the confidentiality of your personal data. However, a single policy may not be comprehensive enough to answer all questions and questions about the use of data. For this reason, General Mobile may provide additional information specific to the product or service in addition to this Policy to continuously inform you of new developments related to other data uses.
Forms and purposes of using personal information;
We would like to underline the fact that we only process personal data collected for the purposes specified below and keep them solely for the time required for the purposes set forth below by reducing the processing of personal data processing to the minimum, and hence, we aim to provide you with the highest quality service and best opportunities. We can list the purposes of processing personal information as follows;
As a General Mobile family, your personal data may be recorded in our system to provide information to our esteemed customers about General Mobile branded products and/or services, to enable you to benefit from these services/opportunities, and to enable the sale of these products and/or services.
Collection and use of non-personal information
How General Mobile protects your personal information
General Mobile takes all reasonable precautions, including, but not limited to, any and all technical, physical, and legal steps to protect your personal information from unauthorized access, disclosure, use, alteration, damage or loss. For example, from a technical point of view, we use General Mobile anti-virus software to encrypt, monitor and protect our data collection centers against malicious attacks. From a physical point of view, General Mobile puts into practice some visit control mechanisms that allow only authorized persons to access some personal information. From a legal point of view, General Mobile understands the importance of protecting employees’ personal data through safety education programs and efforts to raise awareness of personal privacy protection.
Moreover, we would like to remind you that please note that even if we show the highest possible effort to protect your personal data, no security measures are 100% flawless or inexcusable.
How to contact General Mobile
General Mobile and Your Personal Data
Finally, we would like to remind you of the important points about the processing of your personal data;
Our users agree and declare that the personal data on “GM Assistant” membership that they share/will share shall be used by General Mobile to fulfill the rights and obligations of the parties in accordance with this membership and to transmit the General Mobile products, services and/or opportunities offered by General Mobile to the user, and that it can be processed for a period of 5 years and that this issue is clearly addressed under the Law No. 6698 on the Protection of Personal Data and that they have been informed within the scope of this article.
Moreover, users agree and declare explicitly that the personal data can be transferred to Telpa Telekomünikasyon Tic. A.Ş., Telpa Teknoloji Hizmetleri A.Ş., Yamanlar Elektronik San. ve Tic. A.Ş., General Mobile Fzc., Doğa Bilişim, Revotas and Postagüvercini (Figen Yazılım Evi Tic. Ltd.) by General Mobile for the purposes and time stated above.
In addition, users have always the right to apply for Telpa Telekomünikasyon Tic. A.Ş, the data responsible, and find out whether the personal data has been processed, request information about it if it has been processed, know whether the personal data is being used properly for the purpose of the data processing, know the third parties to which the personal data are transferred in the country or abroad, request the correction or destruction of such personal data if they are missing or mis-processed if the circumstances requiring the processing of such data are eliminated, request such correction and deletion requests to be notified to the third party to whom personal data are transmitted, object the occurrence of a consequence against the person himself/herself by analyzing the processed data exclusively through automated systems, and claim damages in the event of a loss due to the processing of the data against laws.
In addition, User accept and declare that the personal data shared/to be shared under the membership is correct and up-to-date and in the event of any change in this information, he/she shall notify them to General Mobile and Telpa Telekomünikasyon Tic. A.Ş.
I have read, understood and accepted.
Last update: March 24, 2015
Copyright© General Mobile. All rights reserved.